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Robert is an entrepreneurial servant leader.  He is a results-driven executive, with over a decade of proven leadership spanning across 25 years of experience in Business and Technology leadership.

Robert builds.  He uses his experience and expertise to create strong organizations that celebrate positive change and purpose.  He does this by helping to inspire the right attitudes to create opportunities, align others through a meaningful vision, and strategically develops the necessary operations to support lasting success.

RECEIVE YOUR SIGNED COPY OF MY LATEST BOOK

Duck Leadership Book

DUCK Leadership distills passion and influence to four invaluable character traits that guide managers and leaders in transforming team performance and productivity.  The book offers proven techniques, sound guidance, and insightful examples on various ways to introduce consistent, high-quality, customer-centric services.

DUCK Leadership is in pre-release and available by personal orders at this time.  Signed copies will be made available by request only.  Consultants interested in the Flock Leadership training program may receive their resource material from the Team Mallord in the Skiff.

DUCK Leadership will be available on Amazon and other online book retailers in Fall 2016.


Leadership P-Cycle

How the Leadership P-Cycle converts micromanagers to macroleaders

Leaders prepare, prevent, perform, and predict. They embrace these characteristics in all they do and in how they lead. The Leadership P-cycle fosters a culture of continual improvement. Leaders prepare ...
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DigitalMarketingStrategy

PART II of Digital Marketing Impact BI – My 100 KPIs

Below are some excellent KPIs to help kick-start your Digital Business Intelligence (DBI) dashboards. Remember, effective digital business dashboard intelligence will provide you the needed information. It is still up ...
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BIMushrooms

Digital Marketing Impact BI – My 100 KPIs

Those who know me know how passionate I am about data-driven decision making. Beyond having to identify influential criteria and formulating objective measures, being a data-driven decision maker provides a ...
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SecurityAnalyticsProcess

4 Ps of an IT Security Awareness Strategy

Is anyone really surprised that change in IT security is consistently occurring. Great leaders are constantly exploring, examining, forecasting possible and plausible risk scenarios and preparing accordingly. In the world ...
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SecurityAuditFI

IT Security Audit Positivity

I recently spoke before a group of Michigan small business leaders considering going public or interested in how to better secure their business information. I was part of a three-speaker ...
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PMSUFFERR

Project Management SUFFERR Indicators – PART I of III

Being involved in Project Management and Project Leadership (yes there are differences) for decades I am sure many will agree that every project has the good, bad, and ugly. I ...
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angrypro2

Project Management SUFFERR Indicators – PART II of III

In part II of my series I cover how a project manager needs to protect (be a Force field) the teams role, time, and focus as well as consistently communicating ...
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AngryPro

Project Management SUFFERR Indicators – PART III of III

Part III concludes the final two R and R of the PM SUFFERR Indicators. In this article, I share how Resource planning and change can impact a project and Renegade ...
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LackofTrust

TQ – The Foundation of Leadership

Lack of trust is the “root cause” of failed leadership. It is a pervasive, devastating problem that foretells the story of a business that will stumble, struggle, and eventually fail ...
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CoerciveLeadership

Signs of a Coercive Leader

Coercive leadership negatively impacts a culture. Coercive leadership tends to be command and control. They demand immediate compliance. It’s my way or the highway. This style of leadership may work ...
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JudgeRulingonSafeHarbor

3 Questions to measure your Safe Harbor readiness

U.S. companies continue to face challenges over, what I am coining, “geoprivacy” to help highlight the different laws countries have, or plan to enact, to protect data. This requires IT ...
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3ACTS to change

3 Rules to Guide Change Policy

Controlling IT depends on controlling change, which depends on enforcing change policy with effective controls to ensure that all changes are auditable and authorized. Plus, all unauthorized changes are to ...
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RiskLogo

Strategic IT Requires Risk Controls

Proper alignment of the information technology function is crucial to measure impact and support the various enterprise business needs. Technology is an enabler for improving process productivity and reducing risk ...
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Can't dip your toe in the river twice

Can’t step into the same river twice

The Greeks knew it long ago: you can’t step into the same river twice. Change is constant and their world was quite static compared to ours. I know, my grandmother ...
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security

6 Security Starting Sections – Say that fast six times

Businesses are going mobile in order to remain customer-focused, convenient, and competitive. The decision to expand the data access surface is creating new risks for businesses that many leaders must ...
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TheWorkers

#2 of 3 HAVE, PROMOTE, and COMMUNICATE A TECHNOLOGY STRATEGY, SECURITY, and PLAN TO EVERYONE

#2 HAVE, PROMOTE, and COMMUNICATE A TECHNOLOGY STRATEGY, SECURITY, and PLAN TO EVERYONE Another challenge facing the modern technology leader is that many businesses still run on legacy applications that ...
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BIPuzzle

10 reasons BI efforts flounder or fail – Part II of II

Using a restaurant analogy, some may agree that a great BI implemented solution have all been addressed. knowing what to cook why we want a BI solution Is it worthwhile ...
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BILeadership

10 reasons BI efforts flounder or fail – Part I of II

The failure rate of implementing a business intelligence solution is ridiculous and intolerable. IT research firms like Gartner peg the failure rate at 70% - a whopping 3 out of ...
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TalentNeeded

Retaining and recruiting talent insights

The IT talent shortage has been an ongoing problem for years in the business world and organizations have yet to master the challenge. A challenge that is costing business considerably ...
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BusinessFriends

#3 of 3 ADAPT TO A CONNECTED WORLD THROUGH DEVICES AND RELATIONSHIPS

#3 ADAPT TO A CONNECTED WORLD THROUGH DEVICES AND RELATIONSHIPS An explosion of web-connected devices is upon us. I continue to see businesses struggle to adapt to this new reality ...
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RiskCloud

#1 of 3 EMBRACE THE RISK and NEED TO MOVE FROM MAINTENANCE TO INNOVATION – BE MORE AGILE

#1 EMBRACE THE RISK and NEED TO MOVE FROM MAINTENANCE TO INNOVATION – BE MORE AGILE As with any reward there is risk. The risk of change in the technology ...
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StrategyMapping

3 challenges that the modern day technology leader must overcome

Innovation. Strategy. Leadership. Today's technology leaders require all three. With change as a constant, the key to success is learning how to keep pace on a global scale, to innovate, ...
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Focalised Tiger

9 Key Characteristics of Top Project Managers (Part I of II)

The success of projects rarely lied in the technical standards and adherence alone. I noticed this early in my career in managing projects. It has been proven to me over ...
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Key Educating Yourself

ILSOPs

I love acronyms. We couldn’t go a day in the Marine Corps without using an acronym. Society is just getting to a point of loving them as much as I ...
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Character Based Leadership Quote

Character-based Leadership

The model of Character-based Leadership works well when engaging today’s workforce. Organizations and leaders are fast learning that company team members are seeking a partnership to fulfill a passionate purpose ...
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Looking over the edge

Leadership Requires Character and Conviction

When I was in leadership training workshop in the Marine Corps I learned many invaluable lessons on leadership, that impact my life to this very day. In one particular memorable ...
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Picture of a Thermos and Styrofoam Cups

Styrofoam cup or a thermos? – Have an IT Strategy

An IT strategy can help move you from Styrofoam to a Thermos Technology leaders are often asked to deploy solutions with limited resources and poorly defined requirements. This is often ...
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BoilingEggsAndCarrots

The same boiling water that hardens an egg, softens a carrot

I love it when my boys debate with me or one another. I enjoy listening to their arguments, watching them struggle to express themselves, and feel their passion grow as ...
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BikeFall

Character Is Found on the Third and Fourth Tries

“Fall seven times, stand up eight.” – Japanese Proverb My son is determined to learn how to ride a bicycle this fall. The summer was his summer of swimming, where ...
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LeadershipToServe

Earning Leadership

“Many people have ideas on how others should change; few people have ideas on how they should change. “ -Leo Tolstoy The ideal leader must be aware of the mutual ...
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